Customer Terms & Conditions
Last Updated: June 2026
By accessing or using Nandi Saathi, you agree to these Terms & Conditions.
1. Services
Nandi Saathi provides an online platform connecting customers with service professionals for:
- Plumbing Services
- Electrical Services
- Gas Stove Repair
- Appliance Repair
- Home Maintenance Services
2. Eligibility
Users must:
- Be at least 18 years old
- Provide accurate information
- Have legal capacity to enter into contracts
3. Booking & Service Delivery
- Services are subject to availability.
- Arrival times are estimates only.
- Customers must provide safe access to service locations.
4. Pricing
Prices displayed are estimates and may vary depending on:
- Service complexity
- Spare parts used
- Additional labor required
5. Payments
Payments may be made via:
- UPI
- Debit/Credit Cards
- Net Banking
- Wallets
- Cash (where applicable)
6. User Responsibilities
Users shall not:
- Provide false information
- Abuse service professionals
- Use the platform unlawfully
- Engage in fraudulent activities
7. Limitation of Liability
Nandi Saathi shall not be liable for:
- Indirect losses
- Consequential damages
- Delays beyond reasonable control
- Acts of independent service providers
8. Suspension & Termination
Accounts may be suspended for policy violations, fraud, or misuse.
9. Intellectual Property
All content, trademarks, logos, and software belong to Nandi Saathi.
10. Governing Law & Jurisdiction
These Terms shall be governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the competent courts located in Prayagraj, Uttar Pradesh.
11. Contact Us
Nandi Saathi
Address: Parcha, Mutthi Ganj, Prayagraj, Uttar Pradesh – 211003
Mobile: +91 7985629098
Email: support@nandisaathi.com
Website: www.nandisaathi.com